Limited-Edition Collectibles:
Handcrafted in the UK using natural materials. Each piece is unique.

Standard & Subscription Pin Badges:
Precision-made for consistency and durability.

Yes, all Limited-Edition Collectibles include a
signed and numbered Certificate of Authenticity.

Limited-Edition Collectibles:
Natural variations are part of the authenticity.

Standard & Subscription Pin Badges:
Consistent quality; small colour variations possible due to manufacturing process.

Limited-Edition Collectibles:
Ordered during the sales window, then produced.

Standard Pin Badges:
In stock, dispatched within 5 business days.

Subscription Pin Badges:
Billed immediately, then monthly. First badge ships in the following month.

Limited-Edition Collectibles & Subscription Pin Badges:
No cancellations or returns once confirmed. Refunds will only apply for damaged or incorrect orders.

Standard Pin Badges:
UK/EU customers may cancel within 14 days of delivery. Items must be unused and in original packaging. Customers pay return shipping unless defective or incorrect.

Limited-Edition Collectibles:
Production 3–6 months, delivery 5–14 days after dispatch.

Standard Pin Badges:
Dispatched within 5business days, delivery 2–14 days.

Subscription Pin Badges:
Billed monthly, shipped in batches, delivery 2–14 days after dispatch.

Yes. Duties/taxes are the customer’s responsibility, confirmed at checkout.

Limited-Edition Collectibles:
Included in price.

Standard & Subscription Pin Badges:

o   UK: £3.99
o   EU: £9.99
o   Rest of World: £14.99

Yes, tracking is sent by email once dispatched.

Damaged items:
Report within 48 hours with photos.

Lost/stolen packages:
If marked delivered but not received, check with carrier/neighbours first.

Contact:
hello@blugoblin.com